Legal

Privacy Policy

Effective date: March 30, 2026. Logentrax Industrial Services ("Logentrax," "we," "us") respects your privacy. This policy describes how we collect, use, and share information when you use our websites, applications, and related services (the "Services").

1. Information we collect

  • Account and profile: name, company, job title, email, phone, credentials, and preferences you provide when registering or using the platform.
  • Transaction and operations data: service requests, quotes, shipments, supplier listings, messages sent through the Services, and related metadata.
  • Technical data: IP address, device and browser type, general location, cookies, and similar technologies used to secure and improve the Services.

2. How we use information

We use information to operate and improve the Services; authenticate users; process requests and communications; verify suppliers and compliance; detect fraud and abuse; analyze usage in aggregate; comply with law; and communicate with you about updates, security, and support. Where required, we rely on consent, contract performance, legitimate interests, or legal obligation as appropriate.

3. Sharing

We may share information with service providers who assist us (e.g. hosting, analytics, email delivery) under strict confidentiality; with other users of the Services as needed to fulfill a request you initiate (for example, connecting a buyer with a supplier); in connection with a merger, acquisition, or asset sale; and when required by law or to protect rights, safety, and security.

4. Retention and security

We retain information for as long as needed to provide the Services, meet legal and accounting requirements, and resolve disputes. We implement technical and organizational measures designed to protect personal data; no method of transmission or storage is completely secure.

5. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing or to data portability. You may withdraw consent where processing is consent-based. To exercise these rights, contact us using the details below. You may also use cookie controls in your browser where applicable.

6. International transfers

We may process and store information in countries other than where you live. Where we transfer personal data across borders, we take steps consistent with applicable law.

7. Children

The Services are not directed to children under 16, and we do not knowingly collect their personal information.

8. Changes

We may update this policy from time to time. We will post the revised policy on this page and update the effective date. Material changes may be communicated through the Services or by email where appropriate.

9. Contact

Questions about this policy: ops@logentrax.com, or via our contact page.

See also our Terms of Service.